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Top » Customer Comments » 2010 Christmas Customer Service Comments



2010 Christmas Customer Service Comments

Thank you very much.  This was the first Christmas that we used Battery Operated Candles - everyone loved them.  So much safer!!
Sincerely,
Ruth M

Morning,
I wasn’t expecting that you would get my Glass Pickle Ornaments  out yesterday, since it was so late in the day.  By golly if they aren’t already in Sacramento and on a UPS truck and scheduled for delivery to my home today!  Amazing!
Thank you and your teammates for doing your job so well.  Thank you for customizing the order to fit my specific need and moving faster than the speed of light!!
It has been a pleasure,
Amanda

Thank your for all your help!
I will recommend your website to friends and family.
Thanks!
Heather G.

 
Happy to hear it is getting resolved. I greatly appreciate your attentiveness and customer service.
 Merry Christmas

 
WoW..Fast Delivery!!!  The Nativity Figurines are just beautiful.  I have my mom's old manager & figures.... and some had been broken & glued back together so many times that I couldn't repair them.  It is just wonderful...  to have the new wisemen and angel to complete the set again.  I'm sure I'll be ordering from you again.
Thank you & a Very Blessed Christmas to you!!
Linda

 
Just got the Christmas Tree Storage Bags. Fantastic. Couldn't be any happier. It's exactly what I was looking for. We'll shop on your site again.
Have a happy holiday and fruitful New Year.
Best regards,
Allan P.


Thanks Joe, I love the bird you picked, it's just beautiful.

Dear Sir 
Thank you for your help.  I appreciate it very much
Bryan S.
Yes, I tried both ways but 1/3 of the candles do NOT work either way and one had a faulty on/off switch.  I spoke with Emily at your store who indicated that she would have new/tested candles sent out right away.  Thank you for your good customer service.
Christine M.

Thank you Joe for taking care of this quickly. I look forward to receiving the dividers. Love the Ornament Storage Boxes. Very nice quality especially the bigger one.
Janet T.

Thank you for the confirmation of my order. We look forward to receiving it! Yeah we will have a Winter Wonderland in Joe Brown Park!

Thank you!!  My order replacement arrived today and it works perfectly.  Thank you so much for your prompt attention and fair dealing with this matter.  I will not hesitate to order from your company in the future or tell my friends. 
Jill N.
 
Thank you so much for the follow; what fantastic customer service. It is greatly appreciated.
Merry Christmas

 

Thank you very much for shipping these items yesterday -- this is for Cruise ship that will be in NY -- 
I forward yours name and details to another ships -- I hope that they will send you nice orders
Again thank you for all yours help with that order
Best reg


Thank you so very much!!!!!
My German Heritage will continue onward.  These Glass Ornaments are for my
Grand-daughter and my daughter and a very special cousin of mine.
Carol M.l


To Whom It May Concern,
I have neither a question nor a concern.  I write to offer praise for your help some eight years ago when I decided I wanted to begin portraying Santa after many years of waiting for the right opportunity to do so.  Money was tight and I balked a little at the cost of getting started.  However, when I laid eyes on the Halco Santa Clause Suits and Santa Costume. I knew I had to have it.
 I had a decent military gun collection that I was very proud of and I knew that several of my pieces were of heirloom quality so it was a difficult decision to make to pawn or sell items so dear to me.   The pawn shop offered to loan me only $1,000.00 on two 100 yr+ old rifles that were then selling across the land for over $3,000.00.  This was the first and would be the last time I had ever pawned anything in my life.
 Well, the rest is history now. . I ordered your most expensive suit and have had a wonderful and fulfilling Santa career so far.  I stay booked each entire season entertaining in schools, churches, private parties, season opening parades w/private photo ops and then so many private homes that I can't begin to count.....and all this time wearing my beautiful suit. That I expect to last me another five to ten years. A suit of such quality is hard to find. I would recommend it to anyone who is serious about looking the best they can be. Now, that's quality for you.  Thanks for the great service you provided me and I hope to be trading with you for many more years to come.
 Best Regards,
GW 

Thank you for passing along Dale Morris's contact , and for all of your ideas! I tried the number a few times and it either rang & rang with no answering machine, or someone would pick up & hang up. (I use to do the same thing when I had a landline, since it was always telemarketers). I am going to try the city official route tomorrow to see if I can come up with anything. 
With the Coca-Cola Santa Ornaments. Funny you should mention it. That was a story beat originally in our script, but Coca-Cola would not license any of their images to us so we had to cut it from the show! We are a little too far along now to add anything else, (we air in three weeks) but thank you for the lead. It is always appreciated. Have a great holiday season!


I wanted to let you know that I was astounded by the quality of the Christmas Stockings I received from you.  I am extremely happy I found your website.   Thanks again


I want to thank you so much for the refund. Every bit helps us we are a nonprofit the books we send out are free to anyone who asks.  Forward in hope  Vicky P.

Thank you so much i loved the Decorated Country Holiday Garland....Rebekah

Thank you!
 We have contacted Sterling Inc., of Kansas City and are awaiting their response.
 We continue to scan your website for new ideas, since we are having a great deal of fun, creating new displays for just about all the holidays'.
 Mike and crew

Thanks for the replacement Battery Candles.  It got here promptly and is already in use.  I will use better batteries in future.
I will tell my friends about your great service!
Sincerely,
Ingrid




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Christmas Decorations & Gifts Store
6719 Theall Street, Suite A
Houston, Texas,  USA 77066
281-580-1300  
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